Question 1

How long does it take to receive my digital invitation?

Accepted Answer

Your first custom draft is ready within 48 hours. Cinematic VIP clients receive a priority draft within 24 hours.

Question 2

Do I pay before seeing my design?

Accepted Answer

No. We build your initial draft first at no upfront cost. Payment unlocks revisions and the final, shareable design.

Question 3

How many revisions are included?

Accepted Answer

Essential includes two rounds of revisions, Bespoke includes unlimited minor edits before launch, and Cinematic VIP includes a dedicated concierge until you're delighted.

Question 4

How do guests receive the invitation?

Accepted Answer

You get one elegant private link. Share it over WhatsApp, email, iMessage, or a QR code — it opens instantly on any device with no app to download.

Question 5

Can guests RSVP directly through the invitation?

Accepted Answer

Yes. Smart RSVP collects attendance, meal preferences, plus-ones, and song requests, and gives you a live dashboard of every response.

Question 6

Which languages are supported?

Accepted Answer

Up to 24 languages, with a discreet in-page switcher so every side of the family reads the suite in their own words.

Question 7

Can I change details after sending the invitation?

Accepted Answer

Absolutely. Update a time, venue, or dress code and every guest sees the change the next time they open the link.

Question 8

Does the invitation work without internet?

Accepted Answer

The suite is a live web page, so guests need a connection to open it. Once loaded, most content stays viewable in that session.

Question 9

How long does my invitation stay live?

Accepted Answer

Your link stays online through your wedding date and for twelve months afterwards, so it doubles as a keepsake.

Question 10

Can you match my existing wedding branding?

Accepted Answer

Yes. Send us your palette, monogram, or paper suite and we'll mirror the typography, colours, and mood exactly.

Frequently Asked Questions